There are two ways to initiate the update. Please see the following article for the current update sites needed to be excluded in your firewall.The antivirus definition update is failing.Įmails go to the FailedMails folder when the Engine fails to initialize. Content filter type Hardware firewalls can corrupt the MD5 checksum during the update process please verify the proper exclusions are in your hardware firewall for successful updates.Third party antivirus or backup scanning of the GFI MailEssentials folders can corrupt definitions.
The definitions files were corrupted and that can cause update failures.Open MailEssentials configuration and verify that the Mcafee Engine has been updated Successfully with the latest version.Start all services stopped in step 3 and 4.Extract the mcafee.zip twice to the following locations \GFI\MailEssentials\AntiVirus\mcafee and \GFI\MailEssentials\AntiVirus\backup\McAfee overwrite when prompted.Navigate to the directory where you just extracted the files to from the previous step \GFI\MailEssentials\Updater\nai and locate the file mcafee.zip.Extract the downloaded zip from step 2 to the following location \GFI\MailEssentials\Updater\nai overwrite when prompted by windows.In services.msc console locate and stop all gfi services related to MailEssentials.After the download has completed you will need to navigate to service.msc and stop the SMTP or transport service(note this will stop mail flow and queue the messages in exchange until restarted).Navigate to the following directory incav2 > mcafee > C1 folder and click the mcafee_current_version.c1.zip link to download the latest Mcafee Definitions.
Follow the steps below in order to complete the manual update process. If the above steps do not update the definitions a manual update is required in order to clear the possible corrupt definitions out of the MailEssentials directories.
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